Don't worry, such customers chill me!

In recent years, all walks of life have been sluggish, and the entire market is filled with price wars. The same is true for the electric vehicle maintenance industry. For our maintenance workers, we only know the sadness experienced. Sometimes they really feel tired, but all the tiredness can only be passed away with a smile. This tiredness is the accumulation in their own lives, and this tiredness is their responsibility. Apart from being strong, there is no choice... What we need is Your respect, but some customers are really chilling! Customer 1: It's the same to change the battery, why is your home so expensive? Many customers only look at the price, not the quality of the product and the after-sales service. We also have cheap non-brand batteries, but we can't cheat our customers. In business, we first talk about integrity, and we will recommend the best battery to you, instead of replacing you with inferior batteries just because customers want cheap ones! When the after-sales problems arise when you change the cheap price, you start to yell: Your product is of poor quality, not only the product is poor, but the personality is not good, you deceive people, and your business is not long-term. Reason for chill: Customers always feel that the price of batteries is high, why others can sell them so cheaply. You cannot blindly pursue low prices. Battery dealers also have labor costs, store costs, delivery costs, after-sales costs, etc., and merchants who often owe money must also calculate interest costs. You get what you pay for, and I recommend you to use it at the time. You think it's expensive! Call me a black heart. Please don't regret it when you use cheap, off-brand batteries, it will cost money and effort at that time! Customer 2: Well, the technology is not at home, give you 5 quick money and hard work! Some customers need to test their electric vehicles when they are powered on. It took a lot of effort to troubleshoot. The power is normal. After checking for minor faults for a few hours, when a reasonable fee is charged, the customer feels that it is unreasonable. It’s been a long time because your skills are not good, and the charge for connecting a cable is unreasonable. Black man, he said that it would be better to connect this connector early. I don’t have enough skills, so let’s give you five dollars. It’s hard work for you too! The reason for the chill: no one knows where the problem is without being tested? We only have to check one by one to find the root cause. It's not so easy to do it casually, it also requires technology and time. In the test, those headache lines and squatting legs are worth the price! Please don't insult our labor, don't insult the 5 yuan, thank you! Customer three: Just fix it so quickly. It's okay, and you need more money? You push over and let me repair it quickly. You say that the money is too expensive and the repair is slow. You say that I am not professional and technical. If you want to replace it, you can repair it. If you change the accessories, you say I want to earn more , I don’t change the accessories and say that I can’t fix it. It’s really a dilemma. Some customers don’t want it. Reasons for chilling: The shorter the repair time, the more professional and experienced the master, and the more time saved. The skilled 'manipulation' is behind the hard work, because we are more professional! Serve you better! The maintenance masters have already suffered too many misunderstandings, they can not understand, please don't hurt maliciously. They use their own hands to accumulate bit by bit. They don't have much ideals. They just want to use skilled technology to repair your electric car. They come in the wind and rain, no matter how bad the outside conditions are, they will work hard to repair every car and sell every battery. Here, the long-life battery pays tribute to all the maintenance workers, you have worked hard! #wechat_content,#wechat_cover,#wechat_content *,#wechat_cover img{max-width:100%;} Previous post: Why not participate in the Nanjing Exhibition!